Complaints

1. Misico Sp. z o.o. Sp.k. as the seller is liable to the Customer under the warranty for defects to the extent specified in the Civil Code, in particular in art. 556 and art. 556[1]-556[3] of the Civil Code in the case of products purchased by December 31, 2022, as well as for the non-conformity of the goods with the contract under the terms specified in art. 43a - 43g of the Consumer Rights Act in the case of goods purchased from January 1, 2023.

2. Complaints arising from the violation of the Customer’s rights guaranteed by law or based on these Rules must be addressed to: Misico Sp. z o.o. Sp.k., Nowogrodzka 2c, 92-221 Łódź, Poland, [email protected]. Kicksmaniac.com commits itself to notify the Customer whether the complaint is legitimate or not within 14 days.

The Customer may, but is not obliged to, use the following complaint form: FORM TO DOWNLOAD.

Misico Sp. z o.o. Sp.k. is not a producer of Goods. MISICO Sp. z o.o. Sp. k. is not liable for the guarantee for the Goods sold. The producer may be liable for the guarantee for the Goods sold under the terms and conditions and for the period set out in the guarantee certificate. If the guarantee certificate provides for such possibility, the Customer may report its guarantee claims directly to the authorised service company whose address is given in the guarantee certificate.